One Time Based Maintenance:

  1. Yearly Based Warranty:

    We provide onetime service for client’s who purchased the LED TV wall from our company or other well-known LED product’s suppliers. Service including site inspection, on-site repairing, spare parts repairing, computer setting, control program upgrade, waterproof improvement and production of new spare parts

    One time Based Standard Charge :

    Site Inspect
    HKD$800 / Time (Services Including pre-maintenance site check and program inspection)
    T.B.A after site inspection
    Remarks : Very good Discount rate will be offered to the client for service prepayments.

    Maintenance Content
    • Based on Client’s requirement.

    Services Standard
    • One month comprehensive maintenance (Including parts and labour)
    • From Monday to Friday 9am to 6pm (Not including public holidays)
    • Response time is within 24 hours in working days
    • Emergency Call within 4 hours arrive the site = HKD$1,200
    • Emergency Call within 2 hours arrive the site = HKD$2,000
    • If more than 0.001% of dead spots rate or 10 dead spots (whichever is higher) to be found on the LED Display, the maintenance service will be arranged.
    • Exclude any working platform
    • Rental of Aluminum Working Platform = HKD$1,000 (within 3 meters height)
    • Form 5 Signature of Aluminum Working Platform = HKD$700
    • Rental of aerial platforms, truck mounted, cranes, forklift, crane trucks etc……= TBA
    • Setup & Dismantle of Scaffolding = TBA
    • Reset “auto On& Off timer” is not including in the maintenance contract, service charge is HKD$500.

    This extended warranty will be null and void if:
    • The product has been damaged under misuse, negligence, accident or natural disasters.
    • The product has been modified, altered and/or repaired by unauthorized persons.

    Spare Parts (Optional):
    • Unit Price: LED modules = T.B.A
    • Unit Price: Signal cable = free of charge
    • Unit Price: Control card = HK$ 580/ each
    • Unit Price: Power supply = HK$ 400/ each
    • Unit Price: To repair of defective LED modules (Labour Cost) = HK$ 50/ each